LED Lenser provides the next generation of hand-held lighting devices. Instead of standard bulbs these patented lighting devices use light emitting diodes and reflector tubes to produce their astonishingly brilliant beams.
Yes they do. LED Lenser use only the very best LED Light chips – Nichia™ from Japan or CREE™ LEDs from Silicon Valley in the USA.
German company based in Sollingen – Founded by twin brothers Rainer & Harold Opolka
Manufactured their first LED Key ring torch in May 2000, they are at the forefront of LED technology.
Constantly innovating and developing new products suitable for all market sectors. Range comprises of 235 items. Professional hand held torches, Head Torches, Dive Torches, Key Ring Torches, Rechargeable torches, Flex Lights etc
Customers who purchase and use our products are our Number One concern at Ledco Ltd. If you have a LED Lenser product that you do not feel performs to your expectations, print and complete the warranty form and return with the product to our Head office address, we will repair/replace as per our warranty set out below.
You can also send an email to mail@ledco.co.uk or just give us a call at 01344 876222 we will do everything we can to make it right.
Your feedback is an important part of our product development process, we like to know when the products are working and when there may be a problem. Thank you for taking the time to communicate with us, your comments and support of the LED Lenser range is much appreciated.
WARRANTY DETAILS
Ledco Ltd warrants that following purchase, each LED Lenser Product will be free from defects in materials and workmanship under normal use for the reasonable lifetime of the Product. LED Lenser determines the reasonable lifetime of a product to be three years. LED Lenser is not responsible for any damage or failure resulting from any abuse, misuse, accident, or negligent act or omission by you or by any third party, or for acts of nature. There are no user-serviceable parts inside a LED Lenser product. Unauthorized repair or attempts to service the unit will invalidate the warranty. Non-compliance with LED Lenser’s instructions will invalidate the warranty. For service of the unit under warranty, please return your LED Lenser product, using the online Warranty Claim Form, to your dealer or contact the LED Lenser customer service office. In the event of returning the product under warranty, suitable packaging must be used. Insufficient packaging resulting in damage will invalidate the warranty. Any product not meeting LED Lenser’s limited warranty criteria will only be replaced at the sole discretion of Ledco Ltd. No refunds will be issued for returned products not meeting the limited liability criteria.
To submit a warranty claim, please download the warranty form, complete and return with the faulty torch to our Head office address:
Ledco Ltd
Retruns Department
Kingswick House
Kingswick Drive
Sunninghill
Berks
SL5 7BH
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Ledco Limited are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product.
For example, if a customer bought a new WEEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol.
Under the new Waste Electrical and Electronic Equipment (WEEE) Directive, when a customer purchases an WEEE product from us, we are required, by UK law, to provide a ‘like for like’ take-back service for any old or broken WEEE product (if applicable) – this service is provided ‘free-of-charge’ and can be utilised in the following ways:
IMPORTANT: The waste product must be returned within 28 days of date of the new purchase.